Customer Service Operations Admin
Company: Seneca Foods Corporation
Posted on: September 19, 2023
Seneca Foods is one of North America's leading providers of
packaged fruits and vegetables with facilities located throughout
the United States.
Our high quality products are primarily sourced from over 2,000
American farms. Seneca holds the largest share of the retail
private label, food service, and export canned vegetable markets,
distributing to over 90 countries. Products are also sold under the
brands of Libby's, Aunt Nellie's, READ, Seneca Farms, Green Valley,
CherryMan, Paradise, Pennant, and Seneca labels, including Seneca
snack chips. Seneca also provides vegetable products to other
companies under various co-pack arrangements.Seneca Foods in
Janesville, WI is currently seeking a Customer Service Operations
Administrator to join our team. Seneca Foods offers an excellent
benefit package including medical, dental, vision, life insurance,
401K, paid time off and much more! Help us make our Farm Fresh
Goodness Great!Assist in the analysis of sales forecasts and how to
apply the information to current history. Communicate effectively
with sales and other members within the company to have a clear
understanding of the data and how it applies. Provide EDI support
as needed, addressing time sensitive setup and troubleshooting.
Provide additional backup for department
Daily EDI production support and problem resolution. Includes
responding to internal and external EDI questions/inquiries,
resolving rejected/failed EDI transactions, reprocessing of SAP
IDOC's, and creating test data for onboarding. Analyze sales
forecasts to determine what in sales history needs to be adjusted.
Setup within SAP, GEM, and EDI support portals to create testing
data for new onboardings. Provide backup for other department
functions. Work with applicable business units, IT or Trading
partners as needed.
Must have strong analytical skills, ability to identify problems,
research issues, and provide solutions. Highly organized, with
strong attention to detail.
Must be able to multitas and prioritize daily workload. Have a
working knowledge of Mircrosoft Office, with a focus in Excel. Be
an enthusiastic "team player" with a strong work ethic. Seneca
Foods Corporation is committed to providing equal opportunity for
all, through a positive and continuing affirmative action program.
No employee or applicant will be discriminated against because of
race, color, religion, sex, sexual orientation, gender identity,
national origin, disability, military and/or veteran status or any
other Federal or State legally protected classes. Seneca Foods
Corporation will make reasonable accommodations for known physical
or mental limitations of otherwise qualified employees and
applicants with disabilities unless the accommodation would impose
an undue hardship on the operation of our business. If you are
interested in applying for an employment opportunity and feel you
need a reasonable accommodation under the Americans with
Disabilities Act (ADA), please contact us at ADA senecafoods.com or
call 585-495-4100.Nearest Major Market: Madison
Keywords: Seneca Foods Corporation, Janesville , Customer Service Operations Admin, Administration, Clerical , Janesville, Wisconsin
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