Customer Service Associate
Company: Surehold
Location: Crystal Lake
Posted on: April 3, 2026
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Job Description:
Job Description Job Description Title: Part-time customer
service & sales support clerk Location: 135 Erick St, Unit E,
Crystal Lake, IL 60014 (In-office) Hours: 20-30 hours per week -
10:00 AM – 3:00 PM, 3–4 days per week - In-office only
Compensation: $17.00 – $19.00 per hour, based on experience
Company: A growing national brand adhesive company Job Summary: We
are seeking a reliable, detail-oriented Part-time Clerk to support
sales, customer service, general office tasks, and CRM/system
updates. This role combines sales support and customer service
duties to keep our office running smoothly.
Responsibilities:Maintain and update customer databases - Sales
support and customer service - Assist with customer email campaigns
(e-blasts) - Update and manage data in our CRM (HubSpot) - Perform
other general office duties as needed Requirements: - Dependable
with a positive attitude; self-motivated - Strong computer skills,
especially MS Office - Excellent customer service and
verbal/written communication - Professional appearance - Excellent
organizational skills and ability to multi-task - Detail-oriented
and able to work independently in a fast-paced environment -
In-office presence required - Experience with HubSpot or other CRM
systems Application Instructions: - Email resume and a brief cover
note to Jerry Ragusa at Jerry@surehold.com - Include your
availability and a short summary of relevant experience Equal
Opportunity: Surehold is an equal opportunity employer. All
qualified applicants will receive consideration for employment
without regard to race, color, religion, sex, national origin, age,
disability, or any other status protected by law. About Us: We are
a growing national brand adhesive company committed to quality,
service, and teamwork. Company Description We are a manufacture of
Retail and Industrial Adhesives. Company Description We are a
manufacture of Retail and Industrial Adhesives.
Keywords: Surehold, Janesville , Customer Service Associate, Administration, Clerical , Crystal Lake, Wisconsin
