Hi Line Service Advisor

Company: Kayser Ford
Location: Madison
Posted on: February 16, 2026

Job Description:

Job Description Job Description Description of the role: The Hi-Line Service Advisor at Kayser Automotive Group in Madison, WI is a vital part of our team, responsible for providing exceptional customer service and guidance to our high-end clients. Responsibilities: Communicate with customers to understand their vehicle service needs Provide accurate estimates and timelines for service completion Coordinate service appointments and manage the service schedule Act as a liaison between customers and service technicians Ensure customer satisfaction throughout the service process Requirements: Prior experience in automotive service advising preferred Excellent communication and problem-solving skills Ability to work in a fast-paced environment Detail-oriented and organized Strong customer service orientation Benefits: Competitive salary in the range of $65,000.00 - $100,000.00 per year Bi-weekly pay schedule Health, dental, and vision insurance 401(k) retirement plan Paid time off and holidays About the Company: Kayser Automotive Group is a leading automotive dealership in Madison, WI, known for its commitment to customer satisfaction and quality service. We have been in business for over 100 years now, with the lowest turnover in the automotive business. Our team is dedicated to providing top-notch vehicles and service to our valued customers.

Keywords: Kayser Ford, Janesville , Hi Line Service Advisor, Customer Service & Call Center , Madison, Wisconsin