Customer Support Representative
Company: Wisconsin Aviation
Location: Madison
Posted on: February 18, 2026
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Job Description:
Job Description Job Description Salary: 17-20 On-site
customer-facing position for a motivated, positive individual to
work as an aviation customer service/concierge. Wisconsin Aviation
is a full-service FBO providing support to our customers in the
exciting field of general aviation/private air travel. This front
desk position welcomes customers and visitors with a smile! As a
front desk professional you will provide a wide breadth of services
to internal and external customers. We service public and private
customers and expect our employees to deliver a high-level of
customer support. Minimum 1 year working experience as a
customer-facing associate. Aviation working knowledge or experience
preferred, however will train dedicated persons. Our operations are
24/7 and your shift will include one weekend day and some holiday
availability. Shifts are typically 6am-2pm; 2pm-10pm and 10pm-6am.
First and second shift positions are currently available. Salary
commensurates with experience. Benefits and PTO are offered for FT
>35 hrs, including flight training discounts. PT employees have
limited benefits offered. If you are proactive and
customer-oriented, wed be delighted to meet you! Location: Madison,
WI (MSN) Our focus is on delivering the best possible customer
service Not a VISA sponsor, nor able to employ anyone not
authorized for unrestricted employment within the U.S. Wisconsin
Aviation is an Equal Employment Opportunity Employer and does not
discriminate against applicants or employees on the basis of race,
color, religion, creed, national origin, ancestry, disability that
can be reasonably accommodated without undue hardship, sex, sexual
orientation, gender identity, age, marital or veteran status, or
any other legally protected status.
Keywords: Wisconsin Aviation, Janesville , Customer Support Representative, Customer Service & Call Center , Madison, Wisconsin