Employee Engagement Manager

Company: BrightStar Care
Location: Janesville
Posted on: July 30, 2022

Job Description:

Are you passionate about helping others succeed? At BrightStar Care, our Employee Engagement Managers do this every day. Through their leadership, coaching, and encouragement, our direct care staff can make a difference in our clients' lives. The work our Employee Engagement Manager's do is integral to our operations. If you want to work where you can make a difference, consider the BrightStar Care family today! Position Responsibilities Summary: The Employee Engagement Manager (EEM) is responsible for providing customer service for clients and caregivers in the form of schedule management, client and caregiver visits, and other supervisory roles. Day to Day Responsibilities: Ensure branch operations deliver the highest quality support to our direct care staff by answering office phones, participating in after hours "on-call" and scheduling direct care staff with our clients. Build a strong bench of talent by providing adequate training, encourage personal and professional development, coaching moments that may include disciplinary action and maintain consistent documentation of performance. Contribute to a culture that strives to providing peace of mind to our clients by sharing your ideas on how to do things better, to ask questions and to leave a personal touch on each and every thing you do! Education/Certification Requirements: * Preferred, not required: Associate and/or Bachelor Degree in Business Management or Administration; may substitute Degree requirement with a combination of education/experience; and minimum of 1 year experience as manager within an office setting. Skills/Qualifications Requirements: * Proficient in MSOffice (Outlook, Word, Excel, and PowerPoint) * 1+ years managing people and effectively scheduling staff at all levels (supervisory, per diem staff, full-time, and part-time employees) * Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources * Valid driver's license * Transportation to meet the needs of position and scope of job responsibilities * Valid state required proof of auto insurance We are an Equal Opportunity Employer and do not discriminate against applicants due to race, ethnicity, gender, veteran status, or on the basis of disability or any other federal, state or local protected class.

Keywords: BrightStar Care, Janesville , Employee Engagement Manager, Executive , Janesville, Wisconsin