Director of Banquet Operations - Hilton Chicago

Company: Hilton Worldwide, Inc.
Location: Chicago
Posted on: June 2, 2025

Job Description:

Job Description - Director of Banquet Operations - Hilton Chicago (HOT0BKZM)Job DescriptionDirector of Banquet Operations - Hilton Chicago (Job Number:HOT0BKZMWork LocationsHilton Chicago 720 South Michigan Ave Chicago 60605Hilton Chicago hotel opened its doors in 1927 and has served as one of the city's most revered addresses ever since. Located on South Michigan Avenue and overlooking Grant Park and Lake Michigan, the hotel has been meticulously redesigned and restored in a way that preserves the magnificence of its early 20th Century style while incorporating all of the 21st Century conveniences our guests expect.With 1,544 guest rooms and suites, 234,000 sq. ft. of meeting and event space, Hilton Chicago has a long history of creating events that make a lasting impression. From conferences and corporate team buildings to grand events and weddings, there is a breathtaking venue and facilities to suit every need. If you thrive in a fast-paced, hospitality-driven environment and are ready to take your career to the next level, we want to hear from you! Join us at Hilton Chicago, where your leadership will make a lasting impact on our guests and team alike.What will I be doing?As a Director of Banquets, you would be responsible for managing the daily execution of all banquet functions in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

• Manage daily Banquet functions to include, but not limited to, planning, organizing and executing breakfasts, coffee breaks, luncheons, dinners, cocktail receptions, galas, etc.
• Oversee the set up of function rooms to include, but not limited to, the placement of linens, silver, glassware and chinaware according to event specifications and a full inspection
• Monitor and develop team member performance to include, but not limited to, providing supervision, scheduling, conducting counselling and evaluations and delivering recognition and reward
• Recruit, interview and train team members
• Communicate function specifications, procedures and changes with affected departments including, but not limited to, the Food and Beverage, Event Services, Property Operations, Audio Visual and Housekeeping
• Oversee the break down of the function room and ensure proper storage of equipment
• Ensure compliance with health, safety, sanitation and alcohol awareness standardsWhat are we looking for?Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
  • Hospitality - We're passionate about delivering exceptional guest experiences.
  • Integrity - We do the right thing, all the time.
  • Leadership - We're leaders in our industry and in our communities.
  • Teamwork - We're team players in everything we do.
  • Ownership - We're the owners of our actions and decisions.
  • Now - We operate with a sense of urgency and disciplineIn addition, we look for the demonstration of the following key attributes:
    • Quality
    • Productivity
    • Customer FocusWhat will it be like to work for Hilton?Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!The Benefits - Hilton is proud to have an award-winning workplace culture ranking #1 Best Company To Work For in the U.S. We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:
      • Medical Insurance Coverage - for you and your family
      • Mental health resources including Employee Assistance Program
      • Best-in-Class Paid Time Off (PTO)
      • Go Hilton travel program: 100 nights of discounted travel
      • Parental leave to support new parents
      • 401K plan and company match to help save for your retirement
      • Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
      • Debt-free education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications*
      • Career growth and development
      • Recognition and rewards programsTotal annual compensation (base + gratuities) is projected to be $190,000 to 200,000. Please note that while this range reflects the potential total compensation, it is not guaranteed.JobScheduleFull-timeRefer a friend for this jobTell us about a friend who might be interested in this job. All privacy rights will be protected. Refer a friend
        #J-18808-Ljbffr

Keywords: Hilton Worldwide, Inc., Janesville , Director of Banquet Operations - Hilton Chicago, Executive , Chicago, Wisconsin