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Medical Reference Test Clerk

Company: Laboratory Corporation of America
Location: Janesville
Posted on: April 9, 2021

Job Description:

LabCorp is seeking a Reference Test Clerk to join our team in City, ST. This position will be responsible for preparing and sending specimens and test requests to LabCorp and/or contracted reference laboratory for testing, as well as releasing referral test results into the computer system.The schedule for this position will be _______.**Job Duties/Responsibilities:**+ Prepare laboratory specimens for various analysis and testing+ Research, troubleshoot and resolve customer and specimen problems+ Send test requests to proper location and release test results+ Assist clients with any specimen related requests or inquires+ Process specimens to be sent out to additional facilities+ Provide support to various areas of the laboratory+ Perform sample sorting, racking and retrieving+ Prepare record logs in a timely and efficient manner+ Maintain a clean and safe work environment**Requirements**+ High School Diploma or GED equivalent required+ Associate's or Bachelor's degree highly desired+ Previous experience in a customer service role+ Experience working in a contact center/call center environment is preferred+ Prior healthcare industry, such as a physician's office or a hospital highly is a plus+ Knowledge of Microsoft Office suite is required+ Experience with Salesforce.com and/or Laboratory Information Systems is preferred+ Strong verbal and written communication skills and excellent ability to listen and respond+ Must be courteous with strong customer service orientation+ Excellent multitasking abilities required+ Strong flexibility and the ability to manage and adapt to changing priorities quickly+ Bilingual in English and Spanish highly desirable**Shift**2**Schedule**MON-FRI 11am-730pm and every other SAT 2pm-5pmAs an EOE/AA employer, the organization will not discriminate in its employment practices due to an applicant's race, color, religion, sex, national origin, sexual orientation, gender identity, disability or veteran status.

Keywords: Laboratory Corporation of America, Janesville , Medical Reference Test Clerk, Healthcare , Janesville, Wisconsin

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