Lead Case Therapist-Community Support

Company: Northwestern Memorial Healthcare
Location: Dekalb
Posted on: February 19, 2026

Job Description:

Job Description Job Description Company Description At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better health care, no matter where you work within the Northwestern Medicine system. We pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, our goal is to take care of our employees. Ready to join our quest for better? Job Description Community Support Team The Team Lead Case Therapist II reflects the mission, vision, and values of NM, adheres to the organization's Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards. This role is responsible for providing intensive case management services to individuals with chronic and/or persistent mental illness or co-occurring disorders. Specific responsibilities may include but not be limited to: Assisting clients in engaging in needed services, assisting in finding and utilizing community resources, applying for and re-determining benefits assistance, assisting clients in having basic necessities such as food, housing and safety resources. Caseload: This is a team-based approach. The team shares the caseload, but each team member is individually assigned specific clients for consistent follow-up and support. Population : Clients have higher needs and are at higher risk of crisis and instability than those clients engaged in traditional case management services. Schedule: 40 hours/week, Monday-Friday, 8:30-5:00 *No overnight or weekend hours. Qualifications Required: Minimum two years of experience working in clinical treatment setting in substance abuse and/or mental health setting. Must be computer comfortable Master’s degree in behavioral health field and license eligible. 2 years of experience in intensive treatment setting with individual and group counseling in substance abuse setting and /or mental health setting. Customer Service skills. Experience with motivational interviewing style. Must be license eligible at time of hire with timeframe determined by manager to secure license in behavioral health field, which may include licensed social worker, professional counselor, psychologist, marriage and family therapist. Preferred: Certification in addictions preferred. 2-5 years of experience working in clinical treatment setting in substance abuse and/or mental health setting. Prefer Licensed LCPC, LCSW, PsyD, LMFT or other license in behavioral health. CERT CADC, LIC CPC, LIC LCSW, LIC, LPC, LIC LSW, LIC MSW 2-5 years; some program treatment Certification in addictions preferred. Additional Information Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status. Background Check Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check. Results are evaluated on a case-by-case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act. Artificial Intelligence Disclosure Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person. Benefits We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more. Sign-on Bonus Eligibility: Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign on bonus. Exception: New graduate internal employees seeking their first licensed clinical position at NM may be eligible depending upon the job family.

Keywords: Northwestern Memorial Healthcare, Janesville , Lead Case Therapist-Community Support, Healthcare , Dekalb, Wisconsin