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Asset Accountant & Business Coordinator - Customer Service

Company: CyberCoders
Location: Janesville
Posted on: March 19, 2020

Job Description:

Asset Accountant & Business Coordinator - Customer Service Asset Accountant & Business Coordinator - Customer Service - Skills Required - Customer Service, Accounting, Logistics, Dynamics AX, Waste Secure, Administrative Office AssistantIf you are a Asset Accountant & Business Coordinator with experience, please read on! Perform routine customer support of all product lines. Interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints. Administrative duties may be assigned in accordance with the office procedures of individual establishments and may include a combination of serving as logistics support for facility, data base management and/or special assigned activities from logistics, operations, or sales management team. Accounting duties in relation to profitability, profit margin, revenues, expenses, customer invoicing, and others as assigned.What You Will Be Doingo Coordinate logistics support with sales team, other facilities, and customers efficiently and effectively for locations within designated market area, including working with third party carriers to minimize logistics expenses.o On a daily basis, verify and attach backup documentation into AX for all customers, and perform the complete invoicing process for B2B customers including generation of required customer reports such as tracking or revenue share.o Operate office equipment such as fax machines, copiers, and phone systems, and use computers for spreadsheet, word processing, database management (CRM), Dynamics AX, Waste Secure, inventory management system, and other applications.o Consult with clients after sales or contract signings across all product lines in order to resolve problems and to provide ongoing account maintenance.o Coordinate Driver schedule and ensure proper DOT requirements are followed and maintained.o Maintain sales reporting and messaging between internal and external management.o Learn company database systems to enable user support for internal departmental personnel and customer support.o Answer customers' questions about products, services, prices, availability, product uses, and credit terms. Recommend solutions to customers, based on customers' needs and interests.o Coordinate new customer set-up meetings with various management and other company departments assuring program objectives, tasks management and service requirements.o Maintain company calendar for customer visit scheduling and facilitating and coordinating with departmental personnel and other company departments meeting objectives.o Customer Service support on demand basis estimate or quote prices, credit or contract terms, and delivery dates.o As required contact prospective and current customers to evaluate progress and customer satisfaction levels provided by and follow-up as necessary with internal resources and customer to resolve any pending issues.o Some travel required supporting product line support, industry trade conferences and other related travel as directed by reporting manager.o Matching of revenues, expenses, and costs in all Asset Division transactions to determine profitability and profit margin as well as efficient, accurate and timely customer invoicing.o Other job-related tasks and objectives as assigned by facility, sales, accounting, and logistics management team.What You Need for this Positiono Advanced user knowledge of CRM databaseo Basic accounting knowledgeo Sense of Urgencyo Ability to evaluate multiple items and prioritize efficientlyo Strong attention to detail and ensure accuracy of reports and datao Advanced oral and written communications, conveying information effectively, modifying delivery to meet the needs of varying audienceso Advanced office equipment operation, such as personal computer, IT systems, general office machines and software such as Microsoft Office Suiteo Time managemento Critical thinking, using logic and reasoning to identify strengths and weaknesses of alternative solutions, conclusions, or approaches to problemso Organize multiple work assignments and establish prioritieso Work effectively and efficiently both individually and within work teamso Maintain high degree of focus and motivationo Speak, read, and write EnglishSo, if you are a Asset Accountant & Business Coordinator with experience, please apply today!Applicants must be authorized to work in the U.S.CyberCoders, Inc is proud to be an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law.Your Right to Work In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.Asset Accountant & Business Coordinator - Customer ServiceWI-JanesvilleSM1-1577413

Keywords: CyberCoders, Janesville , Asset Accountant & Business Coordinator - Customer Service, Hospitality & Tourism , Janesville, Wisconsin

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