General Merchandise Team Leader
Company: Target
Location: Janesville
Posted on: August 7, 2022
Job Description:
Location: 2017 Humes Rd, Janesville, Wisconsin, United States,
53545-0204ALL ABOUT TARGETAs part of our collaborative and
guest-obsessed team, you help us create an experience that makes
guests -say -"I love Target!" - When you work at Target, you're
helping every family discover the joy in everyday life. - You're
working alongside a dedicated team that cares, grows and wins
together. A team that is inclusive, makes connections, and brings
their passion and pride to all that they do. You delight our guests
and are ready to assist with items that are instock and priced
accurately ensuring guests have an enjoyable experience both in
stores and online.ALL ABOUT GENERAL MERCHANDISEExperts of
operations, process and efficiency who enable a consistent
experience for our guests by ensuring product is set, in-stock,
accurately priced and signed on the sales floor. The General
Merchandise and Food Sales team leads inbound, outbound,
replenishment, inventory accuracy, presentation, pricing and
promotional signing processes for all General Merchandise (GM)
areas of the store. This team leads Food & Beverage and Food
Service, providing a fresh and food safe experience. Experts enable
efficient delivery to our guests by owning pick, pack and ship
fulfillment work.At Target, we believe in our team members having
meaningful experiences that help them build and develop skills for
a career. The role of a General Merchandise Team Leader can provide
you with the:
- Knowledge of guest service fundamentals and experience building
a guest first culture on your team
- Knowledge of retail business fundamentals including: department
sales trends, inventory management, guest shopping patterns,
pricing and promotions strategies
- Skills in planning department(s) daily/weekly workload to
support business priorities and deliver sales goals
- Skills in process improvements and workload efficiency
- Experience leading a team of hourly team members; including
skills in interviewing, developing, coaching, evaluating and
retaining talentAs a General Merchandise Team Leader, no two days
are ever the same, but a typical day will most likely include the
following responsibilities:
- Demonstrate a service culture that prioritizes the guest
service experience. Model, train and coach expectations to deliver
the service standard
- Understand sales goals, plan and execute daily/weekly workload
to deliver on department and store sales goals and guest
engagement, including: merchandising, pricing, transitions,
revisions, sales plans, sampling, promotions and price change
- Enable a consistent experience for our guests by ensuring
product is zoned, in stock, available, accurately priced and signed
on the sales floor
- Enable efficient delivery to our guests by leading pick, pack
and ship fulfillment work (if applicable)
- Assess GM backroom, sales floor areas and fulfillment reporting
to identify gaps and develop a plan to resolve
- Be an expert of operations, accuracy, process and
efficiency
- Oversee execution of processes in inbound, outbound,
replenishment, inventory accuracy, presentation, pricing and
promotional signing processes for select GM areas of the store
- Responsible for working with Closing teams to identify key
priorities and ensure the store is guest ready
- Create a scheduling plan in partnership with your ETL based off
of monthly and weekly business workload and guest traffic
- Expect and enable team members to stay up-to-date on relevant
trends and products
- Evaluate and recommend candidates for open positions and
develop a team of dedicated business owners
- Lead team onboarding and learning and close knowledge gaps
through training and experiences
- Establish clear goals and expectations and hold team members
accountable to expectations
- Lead and coach the team to ensure accuracy and efficiency in
all GM processes
- Work a schedule that aligns to guest and business needs (this
includes early morning, evening, overnight shifts and
weekends)
- Lead a team that provide a guest-ready and in-stock salesfloor
in order to meet the needs of the guest.
- Assess Fulfillment business and make decisions to help teams
fulfill all guest orders accurately and efficiently
- Demonstrate a commitment to diversity, equity, and inclusion
through continuous development, modeling inclusive behaviors, and
proactively managing bias
- Demonstrate a culture of ethical conduct, safety and
compliance; lead and hold the team accountable to work in the same
way
- If applicable, as a key carrier, follow all safe and secure
training and processes
- Address store needs (emergency, regulatory visits, etc.)
- All other duties based on business needsWHAT WE ARE LOOKING
FORWe might be a great match if:
- Working in a fun and energetic environment makes you
excited---. We work efficiently and as a team to deliver for our
guests
- Providing service to our guests that makes them say I LOVE
TARGET! excites you---. That's why we love working at Target
- Leading teams who are stocking, setting and selling Target
products sounds like your thing--- That's the core of what we
do
- You aren't looking for Monday thru Friday job where you are at
a computer all day--- We are busy all day (yes, even on the
weekends), making it easy for the guest to feel welcomed, inspired
and rewardedThe good news is that we have some amazing training
that will help teach you everything you need to know to be a
General Merchandise Team Leader. But, there are a few skills you
should have from the get-go:
- High school diploma or equivalent
- Must be at least 18 years of age or older
- Previous retail experience preferred, but not required
- Lead and hold others accountable
- Learn and adapt to current technology needs
- Work independently and as part of a team
- Manage workload and prioritize tasks independently
- Welcoming and helpful attitude
- Effective communication skillsWe are an awesome place to work
and care about our teams, so we want to make sure we are clear on a
few more basics that we expect:
- Interpret instructions, reports and information
- Accurately handle cash register operations
- Climb up and down ladders
- Scan, handle and move merchandise efficiently and safely,
including frequently lifting or moving merchandise up to 40
pounds
- Flexible work schedule (e.g., nights, weekends and holidays)
and regular attendance necessaryAmericans with Disabilities Act
(ADA)Target will provide reasonable accommodations (such as a
qualified sign language interpreter or other personal assistance)
with the application process upon your request as required to
comply with applicable laws. If you have a disability and require
assistance in this application process, please visit your nearest
Target store or Distribution Center or reach out to Guest Services
at 1-800-440-0680 for additional information.
Keywords: Target, Janesville , General Merchandise Team Leader, Hospitality & Tourism , Janesville, Wisconsin
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