Customer Service Associate
Company: Clae Goldman Team
Location: Schaumburg
Posted on: April 24, 2024
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Job Description:
Do you love interacting with others, making connections, and
helping people? Then you're an excellent fit for the customer
service representative position at our company! You'll be
responsible for responding to customer inquiries, mitigating
service problems, and providing an exemplary customer experience.
If this posting sounds like a job you'll love, we highly encourage
you to apply.
Responsibilities:
--- Refer to customer scripts when working through difficult
situations and refer to a supervisor, if necessary
--- Respond to customer inquiries, product and service questions,
and customer complaints
--- Resolve customer complaints in a friendly and timely manner to
ensure high customer satisfaction
--- Maintain customer accounts and update with new account
information as needed
--- Find patterns in customer complaints and bring them to the team
for improvement
--- Engage with homeowners, businesses, and community groups to
educate them on the benefits of joining a community solar
project
--- Generate new business opportunities through various channels,
such as direct outreach, networking events, and referral
programs
--- Develop and maintain strong relationships with clients and
community stakeholders
--- Meet and exceed weekly and monthly sales targets
Qualifications:
--- Must possess exemplary interpersonal skills, communication
skills, and active listening skills
--- High school diploma, G.E.D. or equivalent
--- Experience working in a customer-oriented atmosphere
About Company:
Our dedicated team strives every day to provide our clients with
the best services. Here at Clae Solutions, we take our job
seriously and tailor our clients' policies to fit their needs.
Join our team and apply today!
Keywords: Clae Goldman Team, Janesville , Customer Service Associate, Hospitality & Tourism , Schaumburg, Wisconsin
Click
here to apply!
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