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Lead Housekeeper

Company: SSM Health
Location: Janesville
Posted on: November 30, 2018

Job Description:

Description . Role Purpose: Under the general direction of the Director of Environmental Services, performs those duties necessary and as assigned for the training and supervision of department employees in the performance of their duties, to maintain an environment that is grossly and bacteriologically clean and safe for the patient, employees and others. Role Responsibilities: Communicates and works collaboratively with other supervisors and Directors in a team approach to operations and service of the Environmental Services Department. Addresses customer needs and concerns and ensures timely and satisfactory outcome for customer and the Environmental Services Department. Defines level of service appropriate and assures delivery to meet established quality levels. On a daily basis, schedules and/or assigns team members and floats to provide 24-hour housekeeping service hospital wide. Uses CQI methods and tools for improvement and data driven decision making. Leads department improvement teams and coordinates department projects as assigned. Develops staff to participate on group process improvement and decision making. Recommends and implements changes to work flow, work assignments, and team organization to ensure high quality 24-hour service. Monitors the performance and quality of assigned staff's work to achieve established levels of service and provides timely and regular feedback. Completes or oversees the completion of required documentation of work performed (i.e. EPA/DNR/OSHA/DOT documentation). Evaluates training and development needs of department staff and assists in planning and providing needed training, development, coaching to meet identified needs. Prepares and delivers employee evaluations and coaches staff regarding work performance. Prepares, documents and delivers appropriate disciplinary action, with assistance of Director. Provides input to planning and operations of department, including annual budgeting process for FTEs, equipment, supplies and outside services. Conducts the interview and selection process for positions of staff she/he supervises, with assistance of Director as needed Provides for a positive, cooperative and productive work environment for team members while working in collaboration with hospital staff. Qualifications Minimum Requirements: High school graduate as a minimum At least three years of performing various cleaning functions at a high quality and quantity level, preferably in a hospital setting At least one year of previous experience as a leader and/or charge person in the Environmental Services Department (or comparable experience in another institution) Preferred Requirements: Additional related education such as business management, supervision, etc. is desirable Department Specific: A working knowledge of housekeeping products, techniques, procedures and equipment used. Must understand supervisory techniques and be skilled in human relations. Verbal skill in presenting ideas to others. Skill to write reports, keep records, read and comprehend instructions. St. Mary's Janesville Hospital Our $150 million community medical campus opened in 2012 to provide a full range of health services for Janesville and the surrounding communities in Rock County. The campus includes a 50-bed hospital St. Mary's Janesville Hospital and our adjacent Dean Clinic Janesville East location, which offers exceptional primary and specialty care on one central complex. Our 165,000-square-foot hospital has all private rooms, a healing garden and award-winning emergency and obstetrics departments.

Keywords: SSM Health, Janesville , Lead Housekeeper, Hospitality & Tourism , Janesville, Wisconsin

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