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Hospital Valet Attendant in Janesville WI - Flexible Schedules, Cash Tips, Career Opportunities!

Company: Towne Park
Location: Janesville
Posted on: September 4, 2020

Job Description:

Job Description: p style="text-align:left"ibDriven To Serve-- and Ready to Succeed!/b/i/pp style="text-align:inherit"/pp style="text-align:left"Working with Towne Park offers a variety of employment opportunities for your unique career spanspan class=" WBD1 "plan! Whether/span/span you're a part-timer, careerist or adventurer, Towne Park gives you the tools to learn and grow. With business in 50+ national markets, there's no limit to where Towne Park might take you!/pp style="text-align:inherit"/pp style="text-align:left"No matter what you're looking for, Towne Park provides a winning environment working alongside the brightest and friendliest colleagues around. Whether it's team events, giving back to the communities where we live and work, or celebrating a Towne Park win, you'll find a fun and welcoming work experience!/ph3spanJOB SUMMARY/span/h3pThe Guest Service Associate is responsible for providing exceptional customer service to guests or patients in an attentive, friendly and efficient manner. The Guest Service Associate is responsible for driving, parking and retrieving guest vehicles in a prompt yet safe manner and assisting guests in and out of their vehicle during arrival and departure./pp/ph3spanDUTIES AND RESPONSIBILITIES/span/h3pbiGuest Service/i/b/pulliMaintains pleasant, friendly and professional demeanor with all customer, co-workers, and clients/liliAcknowledges and greets customer within five feet with a professional and friendly demeanor/liliUses guest last names during interactions/liliUses salutation of the day and welcomes guests to the location/liliPractices proper Towne Park phone etiquette/liliPosts up in designated areas when not completing tasks/liliRuns at top speed to park and retrieve vehicles and drives slowly and cautiously/liliAssists guests with bell services and luggage storage as needed (when applicable)/liliOpens all vehicle and property doors for guests/liliAssists customers with directions, taxis, reservations and other inquiries/liliProvides customers with information about outlets, meeting rooms and/or amenities of the facility as well as main attractions in the area/liliDelivers messages, items and/or guest amenities as requested/liliTransport guests to appropriate places that are approved by the location (when applicable)/liliExplains parking rates and retrieval procedures to guests upon arrival/li/ulp/ppbiSystems and Standards/i/b/pulliCompletes all tasks in a timely manner as instructed by the Account Manager/liliTreats guests and associates with courtesy, respect and dignity/li/ululliFollows all appearance standards as set forth by Towne Park, including complete approved pressed uniform/li/ululliFollows all attendance standards as set forth by Towne Park, as required by the scheduling which may vary according to the needs of the location/li/ululliExecutes all terms and conditions as set forth in the Towne Park Associate Handbook and other policies and procedures/li/ululliMaintains clean, neat work environment including all surrounding areas of ramp, valet desk, wheel chairs, parking area, bell carts, bell closet, trash receptacles and ash urns/li/ululliConsistently completes location on all key tags after parking vehicle/liliCalculates and collects revenue for vehicles when needed/li/ulp/ppbiSafety and Risk Management/i/b/pulliFollows site specific safety and security procedures/liliPractices preventative safety procedures as set forth by Towne Park, including safe lifting techniques/liliIssues claim checks only after receiving vehicle keys and collects claim checks from all guests prior to issuing keys/li/ululliConsistently completes and maintains all ticket information including key tag, guest folio, location of vehicle, damage survey and claim check receipt from all vehicles taken into the valet system/li/ululliReports all accidents and incidents observed on shift to Guest Service Coordinator or Account Manager immediately/liliUses only equipment trained to use and operates all equipment in a safe manner/liliImmediately secures all keys on belt clip or in a locked key box/liliReports all potential hazards and safety concerns to Account Manager/li/ulp/ph3spanKNOWLEDGE, SKILLS AND ABILITIES/span/h3ulliAbility to read and write standard English language/liliAbility to read and comprehend simple instructions, short correspondence and memos/liliAbility to write simple correspondence/liliAbility to effectively present information in one-on-one and small group situations to guests, clients and other employees of the organization/li/ululliAbility to add and subtract three digit numbers and to multiply and divide with 10's and 100's; ability to perform these operations using units of American money/liliAbility to understand 24 hour and military time systems/liliAbility to understand rates applicable to time passed/li/ulp/ph3spanQUALIFICATIONS/span/h3ulliHigh school diploma or general education degree (GED); uOR/u one (1) month related experience and/or training; uOR/u equivalent comb

Keywords: Towne Park, Janesville , Hospital Valet Attendant in Janesville WI - Flexible Schedules, Cash Tips, Career Opportunities!, Other , Janesville, Wisconsin

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