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Patient Service Representative

Company: Midwest Dental - Janesville
Location: Janesville
Posted on: June 6, 2021

Job Description:

WHO WE ARE:At Midwest Dental, we are passionate about patient care and service. If you are interested in building a career with people who work every day to be the best, and whose work creates happy, healthy and loyal patients, Midwest Dental may be the place for you.We are proud to serve our hometown communities. Midwest Dental dentists, hygienists and dental assistants serve the dental care needs of patients in 17 states.Do you possess a desire to serve others?Do you flourish when you have a lot going on?Do you often notice details that others miss?As a Patient Service Representative with Midwest Dental, you are a key contributor to making the dental practice run efficiently by being a standout colleague and working together for phenomenal patient outcomes.Responsibilities:Enthusiastically greet and assist patients in person and via the telephoneUpdate patient charts and patient accountsSchedule hygiene appointments maximizing provider's scheduleAsk for patient referralsProcess new patient paperwork and accountsReview patient insurance eligibility from managed care listCreate and maintain patient call list and utilize various scripting for patient communicationEnsure all provider charges are posted correctlyConfirm patient appointmentsPrepare and process referralsProcess insurance submissions and pre-authorizationsManage delinquent patient accounts and follow up patient complaintsEnsure office supplies are in stock as neededAdhere to HIPAA privacy policyMaintain a neat and professional environmentQualifications:High School DiplomaFront desk experience in a medical or dental puter proficiency in Microsoft applicationsGeneral office equipment knowledgeAttention to detail and ability to complete tasks with a high degree of accuracyExceptional customer service skillsAbility to communicate effectively with internal and external customersAnalytical skillsDependable and reliableCPR CertificationWe are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Keywords: Midwest Dental - Janesville, Janesville , Patient Service Representative, Other , Janesville, Wisconsin

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