Service Specialist

Company: Lube-Tech Services, LLC
Location: Janesville
Posted on: October 8, 2021

Job Description:

With a purpose to make tomorrow a little bit better than today, Lube-Tech provides an environment where you can love what you do and be your best every day. 

What you will enjoy about being a part of a 2021 Top Workplace USA and Star Tribune Top Workplace Team:

• Full-time   
• 4,500 sign-on bonus
• $20 travel bonus paid for each night spent out of town
• Paid on-the-job training
• Company vehicle provided

• Competitive benefits starting on your first day
• 15 paid days off
• 10 paid holidays
• Profit Sharing accelerated by YOUR performance
• 401(k) with company match
• Tuition reimbursement
• Company provided gear, tools, and personal protective equipment (PPE)

HOW YOU WILL CONTRIBUTE (Overview & Key Responsibilities):

As a car wash Field Service Technician for the vehicle wash division, you will troubleshoot, service and repair state-of-the-art car wash equipment and provide excellent customer service to build and maintain professional relationships with our valued customers.

Summary of responsibilities (not comprehensive of all tasks):

• Troubleshoot electro-mechanical, Programmable Logic Controllers, pneumatic, and hydraulic equipment to perform diagnostic analysis, periodic scheduled maintenance, and repairs on state-of-the art car wash equipment by following written and verbal directions.
• Safely and accurately use and maintain tools, test equipment, and materials.
• Travel to, and perform service on, customer sites throughout the Midwest (up to 15 weeks per year overnight travel possible).
• Prepare detailed service invoices for customers.
• Consult with customers on operation of equipment, participate in problem-solving and resolution of customer complaints, and positively interact with customers and teammates daily.
• Maintain an accurate inventory of parts on company-provided vehicle.

WHAT YOU NEED TO SUCCEED (Minimum Qualifications):

• Ability to problem-solve independently and on a fast-paced, safety-oriented, and dynamic team.
• Ability to lift repetitively 50 lbs (occasionally lift up to 75 lbs independently).
• High School diploma or GED.
• Valid driver’s license and ability to maintain a quality driving record.
• Ability to work on-call shifts and perform weekend work on a rotational basis.
• Prior field service technician, repair technician, or car wash specialist experience.

WHAT WILL SET YOU APART (Preferred Qualifications):

• Proven continuous improvement ability.
• 2-3 years of previous vehicle wash service experience (or equivalent).
• Experience with electro-mechanical, hydraulic and pneumatic equipment.
• Ability to read schematic drawings. 

Lube-Tech is an Equal Employment Opportunity/Affirmative Action Employer. Qualified applicants including women, minorities, veterans, and individuals with disabilities are encouraged to apply.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

Keywords: Lube-Tech Services, LLC, Janesville , Service Specialist, Other , Janesville, Wisconsin