CCS Service Facilitator

Company: Rock County
Location: Janesville
Posted on: May 12, 2022

Job Description:

Position Summary and Job Duties

Under the direction of the CCS Program Manager and CCS Supervisor, work involves providing comprehensive, person-centered, team based, community treatment to youth and families living with mental illness, substance abuse or co-occurring disorders receiving services through the Comprehensive Community Services Program. Work includes the provision of: service facilitation, symptom management, psychosocial rehab, vocational related supports and assisting clients with skill development according to individualized recovery plans. Provides a variety of psychosocial rehab interventions for individuals across the lifespan and in particular youth and families with mental illness and/or co-occurring disorders based on clinical assessments. In conjunction with service provision, responsibilities include the development and maintenance of client case records, benefits, plans and reports in accordance with DHS 36, Social Security and Medicaid/Medicare requirements. Work in collaboration with a treatment team, other HSD employees, families and collateral agencies. Supports and promotes the vision, mission, and guiding principles of the Human Services Department. Performs in a manner consistent with the HSD Professional Standards and "Commitment to My Co-Workers.

55%- Provide comprehensive psychosocial rehab services that are person-centered, team oriented, and community based in accordance with DHS 36.

1. Manage a case load and provide or arrange for provision of all needed services for each person on that case load. Develop and implement clinically relevant recovery plans ensuring that services are culturally competent, recovery oriented and involve consumer participation.

2. Provide interventions including; assessment, service planning, service facilitation, medication management, physical health monitoring, skill development, employment related skills training, psychoeducation, and recovery support services. Provide services on an individual and group level including possible supportive services and education to families. Provide a variety of psychosocial rehab interventions for individuals across the lifespan.

3. Advocate for and arrange transition to the least restrictive living situation for all CCS consumers. Attend and testify at court proceedings as needed.

4. Act as a team member on the CCS treatment team contributing to the functioning of the treatment team, supporting and covering for other team members as necessary.

5. Regularly assess consumer mental status, areas of functioning, achievement towards stated goals, and symptom patterns and communicate this assessment to the team.

6. Develop and support creative community resources to keep people in the most independent living situations.

25%- Develop and maintain consumer records, benefits, plans and reports in accordance with DHS 36, Social Security and Medicaid/Medicare requirements.

1. Maintain needed documentation and benefits including; Medicaid and Medicare, Social Security reviews, and FoodShare. Arrange other community resources as deemed needed offering consumers choice when available.

2. Provide financial advocacy and skill development and enhancement assisting clients with budgeting as needed, with a goals of increasing consumer independence.

3. Writes clinically relevant individualized recovery plans on a six month and annual basis including the completion of an initial and annual Functional Screen. Completes written discharge plans. Completes initial assessment and comprehensive assessment including yearly updates.

4. Regularly document assessed consumer mental status, progress towards goals and challenges and share with the treatment team. Documentation must be detailed and specific to the requirements of DHS 36.

5. Complete initial, six month and annual PPS reviews in the Avatar documentation system.

15%- Work in collaboration with a treatment team, other HSD employees, families and collateral agencies.

1. Actively participate in recovery planning meetings, individual and group supervision meetings, and recovery plan meetings for consumers to whom you are on the recovery team.

2. Provide regular communication to the CCS team to report on client success towards meeting their goals. Incorporate clinical suggestions from the program manager, supervisor, and clinical staff.

3. Attend in-services, trainings, division/department meetings, committee meetings and trainings as requested or approved by your supervisor.

4. Maintain prompt communication with family members, team members, Rock County Crisis Intervention, and collateral agencies requesting information.

5%- Perform other duties as assigned.

1. Actively participate in recovery planning meetings, individual and group supervision meetings, and recovery plan meetings for consumers to whom you are on the recovery team.

2. Provide regular communication to the CCS team to report on client success towards meeting their goals. Incorporate clinical suggestions from the program manager, supervisor, and clinical staff.

3. Attend in-services, trainings, division/department meetings, committee meetings and trainings as requested or approved by your supervisor.

4. Maintain prompt communication with family members, team members, Rock County Crisis Intervention, and collateral agencies requesting information

Success Factors (KSA's)

* Knowledge of assessment and treatment of persons across the lifespan whom have mental illness or substance abuse disorders including co-occurring disorders.
* Knowledge of assessment techniques and the ability to make sound assessments and form solid clinical plans based on the assessment information.
* Ability and skill to work with individuals across the lifespan who have mental illness to increase independence related skills and other identified skills.
* Knowledge of the principals and practices of social work. The knowledge of best practices and the ability to implement them specifically related to skills based interventions and case management practices.
* Experience, ability and skill to work with children and adults with Reactive Attachment Disorders and Personality Disorders.
* Knowledge and skills in assessing risk for chronically suicidal persons.
* Ability to embrace and nurture a person centered, recovery oriented framework and culture for service delivery.
* Extensive knowledge of therapeutic and psychosocial rehabilitation interventions for persons with complex needs.
* Knowledge of the laws, regulations and practices pertaining to DHS 36.
* Knowledge of psychotropic medications, their effect, side effects and abuse potential.
* Knowledge of community resources and how to effectively utilize them.
* Ability to plan and organize work effectively.
* Ability and skill to maintain accurate current records and prepare clear and concise reports.
* Ability to establish and maintain effective working relationships with agency staff, community members, families, and collateral agencies.
* Knowledge of various cultures and diverse populations and ways in which cultural values impact individuals, families, and the community.
* Ability to make assessments for persons with complex needs and provide or refer for appropriate treatment.
* Knowledge of Children's Long Term Support Services (CLTS).

Job Requirements, Education, Training & Experience

Bachelors Degree in Social Work or a related field from an accredited college or university.

Must possess a bachelors level state license or higher in the area in which they received their degree. Prefer 1,000 hours of providing direct case management and/or skills based interventions with adults/children with serious mental illness or diagnosed substance use disorders.

Must possess and maintain a current unrestricted (not due to corrective lenses) driver's license and auto insurance pursuant to the Rock County Administrative Policy and Procedure Policy 5.02 and 5.27.

Must complete 20-40 hours of training specific to CCS and DHS 36 within three months of hire date.

Essential Job Functions (physical elements, equipment and working conditions)

Physical Elements

* Ability to stand, walk and sit. Physical movement occurs a majority of the day.
* Inside and outside work with exposure to weather conditions.
* Potential for contact with unpredictable and aggressive persons.
* Must be willing to transport consumers in your personal vehicle and be exposed to challenging and unpredictable environments.
* Participate in disaster evacuations and fire drills when circumstances warrant. Maintain safety procedures.
* Lifting and carrying up to 25lbs frequently.

Equipment Use

* Ability to use a computer and keyboard.

Working Conditions

* Able to work in multiple locations including the office, client's home, and a variety of community locations. A majority of contacts occur in the community.
* Ability to flex time when needed to coordinate consumer emergencies, care and recovery plan services.
* Potential exposure to physically or verbally abusive persons.

Rock County Employee

Facts and Benefits Highlights

* Rock County historic and cultural attractions:

Rock County is in south Central Wisconsin along the Illinois border. The County has a population of 161,188 making it the ninth largest County in Wisconsin. Janesville, Wisconsin (pop. 64,009) is the county seat. Janesville is located on the I39/90 corridor, forty miles south of Madison, seventy-six miles west of Milwaukee and about two hours from Chicago.

Rock County's many historic and cultural attractions include the City of Evansville historic district, Beloit College (an acclaimed liberal arts institution located in the City of Beloit) and the City of Janesville's Rotary Botanical Gardens and Tallman House (an exceptional example of Italian villa style architecture from the mid 1850's).

The Cities of Janesville and Beloit have a combined symphony orchestra, as well as individual performing arts centers. The Rock County Fair and Riverfest are regional cultural celebrations held every summer in the Cities of Janesville and Beloit respectively. These Cities both have extensive park and open space networks, including portions of the Ice Age National Scenic Trail, a Statewide trail commemorating the State's geologic history. Additionally, the Rock River runs through these Cities, offering many recreational opportunities.

* Salary:

Employees are paid every two weeks on Friday (26 checks in a year). Paychecks are directly deposited in the employee's bank account. There is a two-week delay between the pay period worked and the payday. New employees generally wait four weeks before they receive their first check, which is a live paper check. Direct deposit is a requirement of employment.

* Holidays (Ordinance 18.501):

Most employees receive the following holidays:

1) New Year's Day

2) Martin Luther King Jr. Day

3) Spring Holiday to be observed the Friday immediately preceding Easter

4) Memorial Day

5) July 4th

6) Labor Day

7) Thanksgiving Day

8) Friday after Thanksgiving Day

9) Day before Christmas

10) Christmas Day

l1) One Floating Holiday of the Employee's choice, prorated based on FTE over a .4 status. Employees hired after November 30, will have until January 31 of the following year to use their floater from the previous year.

Employees within law enforcement units should review their collective bargaining agreements.

* Vacation (Policy & Procedure Manual 5.47, Ordinance 18.506):

Employees receive vacation based upon the work group/bargaining unit their job class is assigned to. Employees within law enforcement units should review their collective bargaining agreements.

Completed Years of Service Employee Groups,

Unilateral A & B

Unilateral C Time of Hire 5 Days 7.5 Days 1 year 10 Days 15 Days 2 Years 11 Days 15 Days 3 Years 12 Days 15 Days 4 Years 13 Days 15 Days 5 Years 14 Days 20 Days 6 Years 15 Days " 7 Years 16 Days " 8 Years 17 Days " 9 Years 18 Days " 10 Years 19 Days 25 Days 11 Years 20 Days " 12 Years 21 Days " 13 Years 22 Days " 14 Years 22 Days " 15 Years 22 Days " 16 Years 22 Days " 17 Years 23 Days " 18 Years 24 Days " 19 Years 25 Days "

* Health Insurance including our Wellness component:

Rock County offers a dual choice point of service plan. Employees will have a choice to elect coverage with either Dean Health Care or Mercy Health Care. Employees can enroll within the first 30 days of employment, after that there is an annual open enrollment period in the fall. In the case of a qualifying event (birth, marriage, FTE increase, loss of coverage, etc.), the employee will also have 30 days to enroll or make changes. No exceptions will be made. The County will pay 90% of the premium for health insurance and the Employee may earn the remaining 10% of the premium, based on the terms of participation of the Healthy Employee Incentive Program.

* Sick Leave (Ordinance 18.515):

Sick leave pay shall commence on the first day of any period of illness due to accident, injury, or disease.

All full-time employees shall earn one sick leave day per month of continuous employment. All part-time employees whose regular workweek is sixteen hours or more shall earn one sick leave day on a prorata basis directly in relation to the normal full time employment period. All part-time employees, who work less than sixteen hours per week, shall not earn sick leave. Relief, Pool, and Seasonal employees are not eligible for sick leave.

* Sick Leave Cont'd (Ordinance 18.515):

Sick leave can be accessed after it has been earned.

If additional time is required beyond the thirty-two (32) hours of annual bereavement leave, sick leave may be used for bereavement activities related to a parent, spouse, or child.

Sick leave shall accrue to a maximum of one hundred thirty days

* Dental Plan:

The County offers a dental plan through Delta Dental and will pay 60% of the applicable

premium for the lowest cost plan. Employees can enroll within the first 30 days of

employment, after that there is an annual open enrollment period in the fall. In the case of a qualifying event (birth, marriage, FTE increase, loss of coverage, etc.), the employee will also have 30 days to enroll or make changes. No exceptions will be made.

Newly enrolled employees will likely see a double deduction on their first paycheck; premiums are paid one month in advance.

* Vision Plan:

The County offers a vision plan which employees can enroll in at their own cost. Employees

can enroll within the first 30 days of employment, after that there is an annual open enrollment

period in the fall. In the case of a qualifying event (birth, marriage, FTE increase, loss of coverage, etc.), the employee will also have 30 days to enroll or make changes. No exceptions will be made.

Newly enrolled employees will likely see a double deduction on their first paycheck; premiums are paid one month in advance.

* Life Insurance:

The County provides term life insurance through the State of Wisconsin Plan. Employees can purchase insurance in increments based on their salary, up to five times their salary. The County will contribute 20% of the cost for the first increment only - one times the employee's salary. Employees can also purchase coverage for their spouse and/or children.

* Eligibility for this benefit is tied to whether the employee is eligible for retirement benefits. (You must be expected to work for at least 12 months and 1200 hours, or have previously qualified for the WRS)
* Voluntary Benefits:

The County offers voluntary benefits which employees can enroll in at their own cost. Employees

can enroll within the first 30 days of employment, after that there is an annual open enrollment

period in the fall. Voluntary benefits may include: Disability, Hospital indemnity, Supplemental Life, Critical Illness, and Accident Insurance. Employees are responsible for 100% of the premiums for any voluntary benefits elected. Deductions are taken post tax. Please visit the Human Resources intranet page for more information.

* Deferred Compensation:

Employees can participate in one of the identified deferred compensation plans (Nationwide, Wisconsin Deferred Comp, and Security Benefits) at their own cost.

* Flexible Spending Account (Medical and Dependent Care):

Employees can elect to put an annually IRS established amount into a flexible spending account through (EBC) to pay for their own non-reimbursed medical care expenses. Employees can also put in up to $5,000 for dependent care accounts.

If you leave County employment, you have ninety (90) days to submit expenses incurred prior to your last day.

* Retirement:

Rock County participates in the Wisconsin Retirement System (WRS). Eligible employees are required to participate. What an employee receives at retirement is dependent upon several factors - age, length of service, salary.

Rock County and the employee make equal contributions to the Wisconsin Retirement System on behalf of the employer. The contribution rate is addressed in the employment letter.

Employees in protective status have the percentage contributions defined in their respective collective bargaining units.

Employees who have questions about their retirement benefits should contact WRS.

* Bereavement Leave (Ordinance 18.509):

In the event of a death an employee may be excused from work without loss of pay for up to a maximum of thirty-two (32) hours annually for the purpose of attending a person's wake, visitation, memorial service, funeral, or make necessary arrangements regarding the person's death, within a reasonable time after the occurrence.

If additional time is required beyond the thirty-two (32) hours annually, an employee may request to use accumulated vacation, holiday, or comp-time. Sick leave can be used for a parent, spouse, or child only.

Bereavement leave cannot be accrued from one year to the next.

Bereavement leave can be used in increments of quarter hours.

All leaves under this section shall be prorated based upon the employee's FTE. Personnel Ordinance 18.509.

* Collective bargaining language may supersede this ordinance language.
* EAP:

The County provides an Employee Assistance Program (EAP) for employees to use for all kinds of personal and professional assistance. In the case of counseling, professional counselors are available 24 hours a day, 7 days a week. An employee can establish a relationship with a counselor over the phone or set up an in-person appointment with a counselor in the area. As of March 1, 2022, the EAP program will pay for up to six visits.

* Parking:

The County provides free parking at all its facilities.

* Workplace Attire (Policy & Procedures 5.52):

All Rock County employees are expected to present a professional, businesslike image to clients, visitors, customers, and the public. Employees are required to maintain a neat and clean appearance that is appropriate for the workplace or virtual setting and for the work being performed. Please note, your department work rules may specific additional dress code details and may supersede the above.

* Employee Identification Badge (Policy & Procedure 5.08)

All Rock County employees shall have and display, an identification badge while conducting official County business. Minimal exceptions, for safety reasons, may be approved by Department Heads.

* Smoking:

All County buildings are smoke free. By County Ordinance anyone visiting or working in any County building is prohibited from smoking closer than 30 feet from any building entrance. The Ordinance also makes the entire Rock Haven Nursing Home a smoke free "campus."

Prior to new hire orientation, please access policy documents here: https://www.co.rock.wi.us/hr

Active Employees: For full policy documents, please visit the Human Resources Intranet page, "Personnel Ordinance" and "Policy & Procedure Manual". https://www.co.rock.wi.us/rchr/

Please note, you may also be subject to department specific work rules.

Still have questions? Call us! Human Resources: 608-757-5520

Agency Rock County

Address 51 S.Main Street

Janesville, Wisconsin, 53545

Phone (608) 757-5520

Keywords: Rock County, Janesville , CCS Service Facilitator, Other , Janesville, Wisconsin