CCS Service Facilitator
Company: Rock County
Location: Janesville
Posted on: May 12, 2022
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Job Description:
Position Summary and Job Duties
Under the direction of the CCS Program Manager and CCS Supervisor,
work involves providing comprehensive, person-centered, team based,
community treatment to youth and families living with mental
illness, substance abuse or co-occurring disorders receiving
services through the Comprehensive Community Services Program. Work
includes the provision of: service facilitation, symptom
management, psychosocial rehab, vocational related supports and
assisting clients with skill development according to
individualized recovery plans. Provides a variety of psychosocial
rehab interventions for individuals across the lifespan and in
particular youth and families with mental illness and/or
co-occurring disorders based on clinical assessments. In
conjunction with service provision, responsibilities include the
development and maintenance of client case records, benefits, plans
and reports in accordance with DHS 36, Social Security and
Medicaid/Medicare requirements. Work in collaboration with a
treatment team, other HSD employees, families and collateral
agencies. Supports and promotes the vision, mission, and guiding
principles of the Human Services Department. Performs in a manner
consistent with the HSD Professional Standards and "Commitment to
My Co-Workers.
55%- Provide comprehensive psychosocial rehab services that are
person-centered, team oriented, and community based in accordance
with DHS 36.
1. Manage a case load and provide or arrange for provision of all
needed services for each person on that case load. Develop and
implement clinically relevant recovery plans ensuring that services
are culturally competent, recovery oriented and involve consumer
participation.
2. Provide interventions including; assessment, service planning,
service facilitation, medication management, physical health
monitoring, skill development, employment related skills training,
psychoeducation, and recovery support services. Provide services on
an individual and group level including possible supportive
services and education to families. Provide a variety of
psychosocial rehab interventions for individuals across the
lifespan.
3. Advocate for and arrange transition to the least restrictive
living situation for all CCS consumers. Attend and testify at court
proceedings as needed.
4. Act as a team member on the CCS treatment team contributing to
the functioning of the treatment team, supporting and covering for
other team members as necessary.
5. Regularly assess consumer mental status, areas of functioning,
achievement towards stated goals, and symptom patterns and
communicate this assessment to the team.
6. Develop and support creative community resources to keep people
in the most independent living situations.
25%- Develop and maintain consumer records, benefits, plans and
reports in accordance with DHS 36, Social Security and
Medicaid/Medicare requirements.
1. Maintain needed documentation and benefits including; Medicaid
and Medicare, Social Security reviews, and FoodShare. Arrange other
community resources as deemed needed offering consumers choice when
available.
2. Provide financial advocacy and skill development and enhancement
assisting clients with budgeting as needed, with a goals of
increasing consumer independence.
3. Writes clinically relevant individualized recovery plans on a
six month and annual basis including the completion of an initial
and annual Functional Screen. Completes written discharge plans.
Completes initial assessment and comprehensive assessment including
yearly updates.
4. Regularly document assessed consumer mental status, progress
towards goals and challenges and share with the treatment team.
Documentation must be detailed and specific to the requirements of
DHS 36.
5. Complete initial, six month and annual PPS reviews in the Avatar
documentation system.
15%- Work in collaboration with a treatment team, other HSD
employees, families and collateral agencies.
1. Actively participate in recovery planning meetings, individual
and group supervision meetings, and recovery plan meetings for
consumers to whom you are on the recovery team.
2. Provide regular communication to the CCS team to report on
client success towards meeting their goals. Incorporate clinical
suggestions from the program manager, supervisor, and clinical
staff.
3. Attend in-services, trainings, division/department meetings,
committee meetings and trainings as requested or approved by your
supervisor.
4. Maintain prompt communication with family members, team members,
Rock County Crisis Intervention, and collateral agencies requesting
information.
5%- Perform other duties as assigned.
1. Actively participate in recovery planning meetings, individual
and group supervision meetings, and recovery plan meetings for
consumers to whom you are on the recovery team.
2. Provide regular communication to the CCS team to report on
client success towards meeting their goals. Incorporate clinical
suggestions from the program manager, supervisor, and clinical
staff.
3. Attend in-services, trainings, division/department meetings,
committee meetings and trainings as requested or approved by your
supervisor.
4. Maintain prompt communication with family members, team members,
Rock County Crisis Intervention, and collateral agencies requesting
information
Success Factors (KSA's)
* Knowledge of assessment and treatment of persons across the
lifespan whom have mental illness or substance abuse disorders
including co-occurring disorders.
* Knowledge of assessment techniques and the ability to make sound
assessments and form solid clinical plans based on the assessment
information.
* Ability and skill to work with individuals across the lifespan
who have mental illness to increase independence related skills and
other identified skills.
* Knowledge of the principals and practices of social work. The
knowledge of best practices and the ability to implement them
specifically related to skills based interventions and case
management practices.
* Experience, ability and skill to work with children and adults
with Reactive Attachment Disorders and Personality Disorders.
* Knowledge and skills in assessing risk for chronically suicidal
persons.
* Ability to embrace and nurture a person centered, recovery
oriented framework and culture for service delivery.
* Extensive knowledge of therapeutic and psychosocial
rehabilitation interventions for persons with complex needs.
* Knowledge of the laws, regulations and practices pertaining to
DHS 36.
* Knowledge of psychotropic medications, their effect, side effects
and abuse potential.
* Knowledge of community resources and how to effectively utilize
them.
* Ability to plan and organize work effectively.
* Ability and skill to maintain accurate current records and
prepare clear and concise reports.
* Ability to establish and maintain effective working relationships
with agency staff, community members, families, and collateral
agencies.
* Knowledge of various cultures and diverse populations and ways in
which cultural values impact individuals, families, and the
community.
* Ability to make assessments for persons with complex needs and
provide or refer for appropriate treatment.
* Knowledge of Children's Long Term Support Services (CLTS).
Job Requirements, Education, Training & Experience
Bachelors Degree in Social Work or a related field from an
accredited college or university.
Must possess a bachelors level state license or higher in the area
in which they received their degree. Prefer 1,000 hours of
providing direct case management and/or skills based interventions
with adults/children with serious mental illness or diagnosed
substance use disorders.
Must possess and maintain a current unrestricted (not due to
corrective lenses) driver's license and auto insurance pursuant to
the Rock County Administrative Policy and Procedure Policy 5.02 and
5.27.
Must complete 20-40 hours of training specific to CCS and DHS 36
within three months of hire date.
Essential Job Functions (physical elements, equipment and working
conditions)
Physical Elements
* Ability to stand, walk and sit. Physical movement occurs a
majority of the day.
* Inside and outside work with exposure to weather conditions.
* Potential for contact with unpredictable and aggressive
persons.
* Must be willing to transport consumers in your personal vehicle
and be exposed to challenging and unpredictable environments.
* Participate in disaster evacuations and fire drills when
circumstances warrant. Maintain safety procedures.
* Lifting and carrying up to 25lbs frequently.
Equipment Use
* Ability to use a computer and keyboard.
Working Conditions
* Able to work in multiple locations including the office, client's
home, and a variety of community locations. A majority of contacts
occur in the community.
* Ability to flex time when needed to coordinate consumer
emergencies, care and recovery plan services.
* Potential exposure to physically or verbally abusive persons.
Rock County Employee
Facts and Benefits Highlights
* Rock County historic and cultural attractions:
Rock County is in south Central Wisconsin along the Illinois
border. The County has a population of 161,188 making it the ninth
largest County in Wisconsin. Janesville, Wisconsin (pop. 64,009) is
the county seat. Janesville is located on the I39/90 corridor,
forty miles south of Madison, seventy-six miles west of Milwaukee
and about two hours from Chicago.
Rock County's many historic and cultural attractions include the
City of Evansville historic district, Beloit College (an acclaimed
liberal arts institution located in the City of Beloit) and the
City of Janesville's Rotary Botanical Gardens and Tallman House (an
exceptional example of Italian villa style architecture from the
mid 1850's).
The Cities of Janesville and Beloit have a combined symphony
orchestra, as well as individual performing arts centers. The Rock
County Fair and Riverfest are regional cultural celebrations held
every summer in the Cities of Janesville and Beloit respectively.
These Cities both have extensive park and open space networks,
including portions of the Ice Age National Scenic Trail, a
Statewide trail commemorating the State's geologic history.
Additionally, the Rock River runs through these Cities, offering
many recreational opportunities.
* Salary:
Employees are paid every two weeks on Friday (26 checks in a year).
Paychecks are directly deposited in the employee's bank account.
There is a two-week delay between the pay period worked and the
payday. New employees generally wait four weeks before they receive
their first check, which is a live paper check. Direct deposit is a
requirement of employment.
* Holidays (Ordinance 18.501):
Most employees receive the following holidays:
1) New Year's Day
2) Martin Luther King Jr. Day
3) Spring Holiday to be observed the Friday immediately preceding
Easter
4) Memorial Day
5) July 4th
6) Labor Day
7) Thanksgiving Day
8) Friday after Thanksgiving Day
9) Day before Christmas
10) Christmas Day
l1) One Floating Holiday of the Employee's choice, prorated based
on FTE over a .4 status. Employees hired after November 30, will
have until January 31 of the following year to use their floater
from the previous year.
Employees within law enforcement units should review their
collective bargaining agreements.
* Vacation (Policy & Procedure Manual 5.47, Ordinance 18.506):
Employees receive vacation based upon the work group/bargaining
unit their job class is assigned to. Employees within law
enforcement units should review their collective bargaining
agreements.
Completed Years of Service Employee Groups,
Unilateral A & B
Unilateral C Time of Hire 5 Days 7.5 Days 1 year 10 Days 15 Days 2
Years 11 Days 15 Days 3 Years 12 Days 15 Days 4 Years 13 Days 15
Days 5 Years 14 Days 20 Days 6 Years 15 Days " 7 Years 16 Days " 8
Years 17 Days " 9 Years 18 Days " 10 Years 19 Days 25 Days 11 Years
20 Days " 12 Years 21 Days " 13 Years 22 Days " 14 Years 22 Days "
15 Years 22 Days " 16 Years 22 Days " 17 Years 23 Days " 18 Years
24 Days " 19 Years 25 Days "
* Health Insurance including our Wellness component:
Rock County offers a dual choice point of service plan. Employees
will have a choice to elect coverage with either Dean Health Care
or Mercy Health Care. Employees can enroll within the first 30 days
of employment, after that there is an annual open enrollment period
in the fall. In the case of a qualifying event (birth, marriage,
FTE increase, loss of coverage, etc.), the employee will also have
30 days to enroll or make changes. No exceptions will be made. The
County will pay 90% of the premium for health insurance and the
Employee may earn the remaining 10% of the premium, based on the
terms of participation of the Healthy Employee Incentive
Program.
* Sick Leave (Ordinance 18.515):
Sick leave pay shall commence on the first day of any period of
illness due to accident, injury, or disease.
All full-time employees shall earn one sick leave day per month of
continuous employment. All part-time employees whose regular
workweek is sixteen hours or more shall earn one sick leave day on
a prorata basis directly in relation to the normal full time
employment period. All part-time employees, who work less than
sixteen hours per week, shall not earn sick leave. Relief, Pool,
and Seasonal employees are not eligible for sick leave.
* Sick Leave Cont'd (Ordinance 18.515):
Sick leave can be accessed after it has been earned.
If additional time is required beyond the thirty-two (32) hours of
annual bereavement leave, sick leave may be used for bereavement
activities related to a parent, spouse, or child.
Sick leave shall accrue to a maximum of one hundred thirty days
* Dental Plan:
The County offers a dental plan through Delta Dental and will pay
60% of the applicable
premium for the lowest cost plan. Employees can enroll within the
first 30 days of
employment, after that there is an annual open enrollment period in
the fall. In the case of a qualifying event (birth, marriage, FTE
increase, loss of coverage, etc.), the employee will also have 30
days to enroll or make changes. No exceptions will be made.
Newly enrolled employees will likely see a double deduction on
their first paycheck; premiums are paid one month in advance.
* Vision Plan:
The County offers a vision plan which employees can enroll in at
their own cost. Employees
can enroll within the first 30 days of employment, after that there
is an annual open enrollment
period in the fall. In the case of a qualifying event (birth,
marriage, FTE increase, loss of coverage, etc.), the employee will
also have 30 days to enroll or make changes. No exceptions will be
made.
Newly enrolled employees will likely see a double deduction on
their first paycheck; premiums are paid one month in advance.
* Life Insurance:
The County provides term life insurance through the State of
Wisconsin Plan. Employees can purchase insurance in increments
based on their salary, up to five times their salary. The County
will contribute 20% of the cost for the first increment only - one
times the employee's salary. Employees can also purchase coverage
for their spouse and/or children.
* Eligibility for this benefit is tied to whether the employee is
eligible for retirement benefits. (You must be expected to work for
at least 12 months and 1200 hours, or have previously qualified for
the WRS)
* Voluntary Benefits:
The County offers voluntary benefits which employees can enroll in
at their own cost. Employees
can enroll within the first 30 days of employment, after that there
is an annual open enrollment
period in the fall. Voluntary benefits may include: Disability,
Hospital indemnity, Supplemental Life, Critical Illness, and
Accident Insurance. Employees are responsible for 100% of the
premiums for any voluntary benefits elected. Deductions are taken
post tax. Please visit the Human Resources intranet page for more
information.
* Deferred Compensation:
Employees can participate in one of the identified deferred
compensation plans (Nationwide, Wisconsin Deferred Comp, and
Security Benefits) at their own cost.
* Flexible Spending Account (Medical and Dependent Care):
Employees can elect to put an annually IRS established amount into
a flexible spending account through (EBC) to pay for their own
non-reimbursed medical care expenses. Employees can also put in up
to $5,000 for dependent care accounts.
If you leave County employment, you have ninety (90) days to submit
expenses incurred prior to your last day.
* Retirement:
Rock County participates in the Wisconsin Retirement System (WRS).
Eligible employees are required to participate. What an employee
receives at retirement is dependent upon several factors - age,
length of service, salary.
Rock County and the employee make equal contributions to the
Wisconsin Retirement System on behalf of the employer. The
contribution rate is addressed in the employment letter.
Employees in protective status have the percentage contributions
defined in their respective collective bargaining units.
Employees who have questions about their retirement benefits should
contact WRS.
* Bereavement Leave (Ordinance 18.509):
In the event of a death an employee may be excused from work
without loss of pay for up to a maximum of thirty-two (32) hours
annually for the purpose of attending a person's wake, visitation,
memorial service, funeral, or make necessary arrangements regarding
the person's death, within a reasonable time after the
occurrence.
If additional time is required beyond the thirty-two (32) hours
annually, an employee may request to use accumulated vacation,
holiday, or comp-time. Sick leave can be used for a parent, spouse,
or child only.
Bereavement leave cannot be accrued from one year to the next.
Bereavement leave can be used in increments of quarter hours.
All leaves under this section shall be prorated based upon the
employee's FTE. Personnel Ordinance 18.509.
* Collective bargaining language may supersede this ordinance
language.
* EAP:
The County provides an Employee Assistance Program (EAP) for
employees to use for all kinds of personal and professional
assistance. In the case of counseling, professional counselors are
available 24 hours a day, 7 days a week. An employee can establish
a relationship with a counselor over the phone or set up an
in-person appointment with a counselor in the area. As of March 1,
2022, the EAP program will pay for up to six visits.
* Parking:
The County provides free parking at all its facilities.
* Workplace Attire (Policy & Procedures 5.52):
All Rock County employees are expected to present a professional,
businesslike image to clients, visitors, customers, and the public.
Employees are required to maintain a neat and clean appearance that
is appropriate for the workplace or virtual setting and for the
work being performed. Please note, your department work rules may
specific additional dress code details and may supersede the
above.
* Employee Identification Badge (Policy & Procedure 5.08)
All Rock County employees shall have and display, an identification
badge while conducting official County business. Minimal
exceptions, for safety reasons, may be approved by Department
Heads.
* Smoking:
All County buildings are smoke free. By County Ordinance anyone
visiting or working in any County building is prohibited from
smoking closer than 30 feet from any building entrance. The
Ordinance also makes the entire Rock Haven Nursing Home a smoke
free "campus."
Prior to new hire orientation, please access policy documents here:
https://www.co.rock.wi.us/hr
Active Employees: For full policy documents, please visit the Human
Resources Intranet page, "Personnel Ordinance" and "Policy &
Procedure Manual". https://www.co.rock.wi.us/rchr/
Please note, you may also be subject to department specific work
rules.
Still have questions? Call us! Human Resources: 608-757-5520
Agency Rock County
Address 51 S.Main Street
Janesville, Wisconsin, 53545
Phone (608) 757-5520
Keywords: Rock County, Janesville , CCS Service Facilitator, Other , Janesville, Wisconsin
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