IT Specialist
Company: Educated Solutions Corp
Location: Elkhorn
Posted on: April 16, 2024
Job Description:
Location
Elkhorn,WI
Description
ESC has an exciting opportunity for an IT Specialist supporting our
premier client in Walworth County. The IT specialist will work
onsite reporting to the Manager of IT Operations and is responsible
for performing technical assignments in the installation and
support of new and existing desktops, thin clients, hand-held and
mobile computing equipment and software.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Install personal computers, printers, monitors, and any other
desktop or mobile computing equipment or software.
- Backfill the helpdesk analyst as needed.
- Troubleshoot equipment, software and Desktop LAN problems to
determine a viable solution.
- Perform computing equipment and software problem diagnosis and
resolution for client desktops and laptops.
- Assist when required with network and server maintenance in a
multi-protocol environment, using Senior IT Support Specialist and
the Network Operations team as resources.
- Perform preventative maintenance and other general tasks to aid
in the ongoing support of the desktop environment.
- Perform intermediate equipment and software upgrades.
- May interface with vendor support services.
- Perform equipment and software inventories and updates in
appropriate databases.
- Assist with the maintenance of site documentation.
- Assist in the evaluation of business problems and research on
new technology as directed by senior staff. Provide input to senior
staff regarding client's equipment and software needs.
- Troubleshoot telephone system problems, replace defective
equipment or report problems to the proper agency for repair.
QUALIFICATIONS
- Associate's degree or Technical diploma in an Information
Technology related field
- A minimum of 2 years' professional experience with Microsoft
operating systems and Intel-based hardware or a combination of
education and experience.
- Technically competent with various word processing,
spreadsheet, graphics, e-mail and other desktop software
packages.
- Excellent organizational skills showing the ability to manage
multiple priorities in a dynamic work environment.
- Strong interpersonal and customer support skills.
- Strong analytical and problem-solving skills.
Certificates, Licenses, Registrations and Other Special
Requirements
- Valid Wisconsin driver license.
- Proof of minimum auto liability insurance coverage.
- Must be able to provide a reliable personal vehicle to be used
for travel locations on a daily basis.
Keywords: Educated Solutions Corp, Janesville , IT Specialist, Other , Elkhorn, Wisconsin
Didn't find what you're looking for? Search again!
Loading more jobs...