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Patient Accounts Lead

Company: Mercy Health Corporation
Location: Janesville
Posted on: November 7, 2019

Job Description:

JOB REQUIREMENTS: ESSENTIAL DUTIES AND RESPONSIBILITIES Provides training and orientation of new partners Researches and provides ongoing partner education regarding regulatory compliance and requirements for claim submission Responsible to ensure that all applicable payer manuals are kept current Ensures accurate and timely completion of daily tasks and projects Works with the supervisor to develop and maintain individual and work group statistics that measure quality and productivity Performs partner audits on a regular basis to ensure quality and accuracy of partner work product When applicable, identifies and takes appropriate action to resolve problems to ensure that Mercyhealth obtains expected reimbursement. Brings workflow discrepancies to the attention of a supervisor or manager Provides daily support to work group partners by being available to answer questions and gives direction on workload On occasion, with the coordination of a supervisor, adjusts workload In-depth knowledge of Revenue Cycle applications and websites Potential direct contact with patients, insurance companies, and/or outside agencies as appropriate Special projects as assigned Other duties as assigned EOE & AA/M/F/Vet/Disabled. Mercy is an equal employment opportunity employer functioning under Affirmative Action Plans. Equal Opportunity/Affirmative Action Employer ***** OTHER EXPERIENCE AND QUALIFICATIONS: EDUCATION & EXPERIENCE High school diploma or equivalent required. Associates degree in a business or healthcare field preferred. Five years of healthcare experience required, with emphasis in billing, insurance, collections, registration, scheduling, or customer service. Experience with Epic Resolute billing system preferred. CERTIFICATION/LICENSURE Epic Resolute certification(s) preferred. ***** APPLICATION INSTRUCTIONS: Apply Online: *************************

Keywords: Mercy Health Corporation, Janesville , Patient Accounts Lead, Other , Janesville, Wisconsin

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