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2nd Shift Logistics Dispatcher

Company: Stoughton Trailers
Location: Janesville
Posted on: August 6, 2022

Job Description:

Job Description Job Purpose Coordinate pick up of trailers to customers. Essential Duties and Responsibilities -- Work in environments including adverse conditions such as cold, snow, rain or heat -- Interact and communicate with customers via telephone, email and/or in person in a polite and courteous way -- Customer service focused, represent a professional image regarding pick-up and any delivery problems. -- Direct emergency vehicles and handle communication for emergencies when necessary -- Complete a daily shift log and pass down information at end of shift to Security Guard -- Perform trailer security exit checklist with Carrier Driver and store electronically with the Bill of Lading (BOL) -- Submit Quality Issue notifications to Quality Department -- Completes daily shift log by recording customer interactions and transactions, recording details of inquiries, complaints and comments as well as action taken in neat and legible hand writing -- Records, documents and perform data entry for trailer moves -- Maintain inventory/location records of finished goods and other trailers as needed -- Escalates unresolved issues to supervisor -- Register visitors and direct to entry points -- Answering internal and external calls -- Ability to multitask in a fast-paced environment -- Read and interpret documents and instructions -- Perform and complete Vehicle Daily Inspection checklist on assigned vehicle -- Perform all assigned tasks in a safe, efficient, timely, accurate and highly productive manner according to company policy. -- Contribute to the team effort to produce a quality product. -- Attend scheduled work hours on a regular and timely basis. Maintain good attendance. -- Ability to work overtime. -- Ensure the safety of others near moving vehicles. -- Maintain key and equipment list -- Additional duties include, but not limited to filing, records retention, document copying and scanning, paperwork distribution, etc. -- Ability to follow Company policies and procedures -- Perform other duties assigned required by the Company

Keywords: Stoughton Trailers, Janesville , 2nd Shift Logistics Dispatcher, Professions , Janesville, Wisconsin

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