Customer Service Representative
Company: Seneca Foods Corporation
Posted on: February 7, 2024
Seneca Foods is one of North America's leading providers of
packaged fruits and vegetables with facilities located throughout
the United States.
Our high quality products are primarily sourced from over 2,000
American farms. Seneca holds the largest share of the retail
private label, food service, and export canned vegetable markets,
distributing to over 90 countries. Products are also sold under the
brands of Libby's, Aunt Nellie's, READ, Seneca Farms, Green Valley,
CherryMan, Paradise, Pennant, and Seneca labels, including Seneca
snack chips. Seneca also provides vegetable products to other
companies under various co-pack arrangements.Seneca Foods
Corporation in Janesville, WI is currently seeking a Customer
Service Representative to join our team. Seneca Foods offers an
excellent benefit package including medical, dental, vision, life
insurance, 401K, paid time off and much more! Help us make our Farm
Fresh Goodness Great!
Sales Order review and processing.
Investigate Sales Order status and provide timely feedback to
brokers, customers, and sales.
Make Sales Order changes as needed/requested.
Issue Customer concerns for various issues including: product
quality, labeled product, and product returns.
Elevate customer issues to Management to assist in resolution.
Create and maintain Customer Profiles.
Identify Master Data issues as related to Sales Order entry.
Initiate information requests.
Respond to additional customer, broker, and sales inquiries.
General office experience with emphasis on order processing or data
Must be professional.
Must be detail oriented, accurate, and organized.
Experience in SAP or other ERP systems, Microsoft Office (excel,
word, outlook) preferred.
Seneca Foods Corporation is committed to providing equal
opportunity for all, through a positive and continuing affirmative
action program. No employee or applicant will be discriminated
against because of race, color, religion, sex, sexual orientation,
gender identity, national origin, disability, military and/or
veteran status or any other Federal or State legally protected
classes. Seneca Foods Corporation will make reasonable
accommodations for known physical or mental limitations of
otherwise qualified employees and applicants with disabilities
unless the accommodation would impose an undue hardship on the
operation of our business. If you are interested in applying for an
employment opportunity and feel you need a reasonable accommodation
under the Americans with Disabilities Act (ADA), please contact us
at ADA senecafoods.com or call 585-495-4100.Nearest Major Market:
Keywords: Seneca Foods Corporation, Janesville , Customer Service Representative, Sales , Janesville, Wisconsin
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