Youth Advocate- CSRC - Full-Time
Company: Wisconsin Community Services
Location: Milwaukee
Posted on: January 1, 2026
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Job Description:
Position Summary: This position serves as a Youth Advocate
(functions as a case manager) who is responsible for maintaining
positive outcomes and charting individual progress with the youth
in the Community Service Restitution Coordination Program. The
person in this position coordinates programming and community
service opportunities at Project Excel, under the leadership of the
Program Director. The person in this position is responsible for
working with staff to track activities that support enrollment,
service delivery, operations, outcome data, and reporting for the
program. Essential Functions: - Assist youth and families to
develop youth-centered goals and coordinate services utilizing
evidence-based curriculum for required on-site programming. -
Conduct intakes of new youth referred to CSRC. - Complete all
discharge paperwork, including discharge summaries. - Provide
active supervision of youth at all times on-site, in the community
and during transportation. - Role model a positive, pro-social
attitude and provide affirming feedback and positive reinforcement
to youth. - Complete and maintain all required paperwork, records,
and documents including intakes, Restorative Action Plans, hour
tracker sheet, weekly reports to CYFS HSWs, Exemption Requests,
complete the Accounts Payable Check Requests with the Program
Director - documents for completion of restitution and payments,
and discharge summaries. - Enter data into the program database,
SecurManage, and the Milwaukee County database Synthesis, within
the required timeframes. - Follow all applicable policies and
procedures of the program and agency. - Maintain consistent,
reliable communication with youth, parents/families, Milwaukee
County CYFS staff and other team members, schools, to ensure
high-quality service delivery. - Attend and actively participate in
staff meetings and treatment team meetings with other service
providers and supports. - Arrange and assist with transportation of
youth, including riding on the transportation routes to pick up and
drop off youth from programming. - Assist the Program Director with
preparing quarterly performance outcomes for submission to the
funder. - Adhere to agency Evidence-Based Practices with fidelity,
including Motivational Interviewing, Trauma Informed Care,
Cognitive Behavioral Therapy (CBT) – Aggression Replacement
Training, and Person-Centered Care. - Facilitate required
groups/ancillary services based on contract requirements
(Restorative Justice programming, Healthy Youth, Mindfulness,
Alternatives, etc.). - Organize and connect youth and families to
resources when needs are identified. - Participate in the program’s
Continuous Quality Improvement and Performance Quality Improvement
Processes with the Program Director. - Collect feedback surveys
from youth and families for required programming. - Work with the
team to ensure the program achieve outcome expectations of the
funder. - Actively coordinate and participate in all aspects of the
program, including all community outings for CSRC. - Support the
Program Director with completing daily attendance reports and
weekly census reports. - Participate in the Trauma Informed Care
team for the programs, including the Annual TICOMETER Assessment,
development of the Action Plans, and champion one of the goals. -
Participate in the monthly Diversity, Equity and Inclusion Dialogue
Sessions. - Conduct home visits when required. Other Duties and
Responsibilities: Provide coverage for colleagues when needed.
Other job-related duties that are necessary to carry out the
responsibilities of the position. pm21
PI689ee9f05b32-37156-39351992
Keywords: Wisconsin Community Services, Janesville , Youth Advocate- CSRC - Full-Time, Social Services , Milwaukee, Wisconsin